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Member Press Releases

Vehicle Tracking Solutions Launches Fleet Management Software Module to Drive Customer Loyalty

COMMACK, New York (August 23, 2017)– Vehicle Tracking Solutions (VTS) has released their real-time fleet management customer loyalty module: Silent Passenger “SP” Quick View™.

 

SP Quickview™ was developed in-house by Vehicle Tracking Solutions to help thousands of fleet operators and their customers enhance customer loyalty. This mobile friendly module was developed by VTS using responsive web design to support all platforms and devices.

The customers are now able to track the exact location of the delivery driver or service. Customers can instantly view where their delivery vehicle is in real-time. Silent Passenger® QuickView™ can be configured for each customer to grant or restrict access to specific data such as vehicle routes, ETA and driver information – keeping your customers continually informed. This provides customers peace of mind, empowering them to know who is coming to their residence while allowing them more scheduling flexibility. They no longer need to sit at home or rush from work to account for the large delivery time windows often created by delivery & service companies.

 

Large well-known companies like PC Richards & Son are already seeing the benefits.

 

“We wanted to do something different, something innovative to let our customers know when our trucks were on the way for a delivery or a service call,” said Gregg Richard, President, and CEO of PC Richards & Son. “We looked to VTS…….and the result was a solution even better than we imagined.”

 

About Vehicle Tracking Solutions

Founded in 2002, Vehicle Tracking Solutions is a pioneer and leader in fleet management GPS tracking technology. The company’s Silent Passenger® fleet management software platform provides an unrivaled user experience to thousands of customers across the country. We arm them with critical business intelligence unique to their operational processes which foster efficiency and profitability across their entire organization. For more information, visit www.vehicletracking.com.